How do I report a malfunction?

Created by admin admin Feb 26, 2019 12:54:57 PM Published in Service & Warranty 1597 Views.

1. Support Portal
You have access to www.supportportal.eu where you can report 24/7 incidents on your printers and also keep track of the status.

2. By e-mail
You can always report a malfunction via helpdesk@printsmarter.nl. Important that you always mention:
- Serial number of the printer
- Contact person on location (Name, E-mail & Phone number)

3. Telephone
Our PrintSmarter Helpdesk is happy to assist you during office hours via 020 30 36 010